Christy Hall is a nationally recognized entrepreneur, best-selling author and
founder of Skin Appeal and Mikel Kristi Skin Care- a top med spa and skin
care brand based in Tucson. But like many business owners, Christy didn’t
always feel like a confident CEO. “I struggled for years trying to figure out
how to run my business. I made mistakes and had no one to talk to about
it,” she recalls.
That all changed when she joined a Vistage peer group through 3 Pillars
Performance Group. What began as a search for community and advice
quickly became a transformational experience. “After the first meeting, I
realized I was surrounded by kind, successful people running businesses my
size or larger — all facing the same issues I was. Staffing, customer service,
leadership — they got it.”
Christy found real-time solutions and support through her peer group and 3
Pillars leaders Steve Weaver and Troy Jacobson. “They bring deep wisdom
and experience, and they challenge you to grow as a leader. You can ask for
anything — an attorney, accountant or even personal health advice — and
get great recommendations. It’s a place to grow yourself and your
business.”
During her Vistage Hosting Day, when 20 Vistage members spent the day
learning about Skin Appeal and Mikel Kristi, Christy presented a real
business challenge to the group and received valuable feedback. “It was an
incredible experience. I left with real solutions I could implement right
away.”
Christy also enrolled in the Blueprint System for Strategic Growth, a 3 Pillars
framework designed to help leaders establish strategic goals and implement
accountability. “Blueprint has given me structure,” she says. “We defined
where my business is going in the next three years and set 30-day KPIs to
track progress.”
Recognizing the need to empower her team, Christy also enrolled her
Practice Manager, Erica Pichardo, in 3 Pillars Growth Academy. “I knew I
needed a better way to lead and support my managers while holding them
accountable. Growth Academy is doing exactly that for Erica,” Christy said.
Now celebrating over 12 years of success, Skin Appeal is one of Tucson’s
premier med spas, thriving in a highly competitive industry. Christy credits 3
Pillars and her peer group with helping her refine customer retention strategies, network effectively and even market within her personal circles, including her country club.
With rave reviews and a loyal client base, Christy’s leadership continues to
elevate both her team and her brand.
“If you’re a CEO or business owner, I
highly recommend 3 Pillars. It’s about personal growth, leadership development and being surrounded by people who truly want to help you
succeed.”